How do IT service providers charge?

25th July 2023

When seeking IT services, its common for providers to offer different pricing models – we believe in being as open and transparent as possible:

Fixed Project Cost: For a well-defined project, we will fix a cost which covers the entire scope of work, regardless of the time it takes to complete. The work will be carefully scoped and planned in advance, then undertaken at a time causing least disruption to the client/business.

Monthly/Annual Retainer: For ongoing daily support, such as Help Desk support, software updates, antivirus protection, system maintenance, etc. we charge a fixed monthly subscription, based on the number of users.

Security Services: An additional option, charged as a monthly subscription, which provides enhanced protection such as 24/7 system monitoring and management, dark web monitoring and penetration testing. Again, priced on number of users.

Custom Pricing: In many cases, a custom pricing package is required, based on the specific needs and requirements of the client. We will tailor your package to suit your exact requirements.

FREE: We are always happy to provide a cost comparison, so you can check that you are getting the best service/value for money but we also offer a complimentary IT systems health check, or cyber security assessment, to those who think it may be helpful. Click HERE to contact us.

Click HERE to learn more about IT support services.